The Australian Government Information Management Office

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• Title: ABN-DSC (Australian Business Number Digital Signature Certificate) Broad Specification (PDF - 125kb)
  Date: September 2003
  

• Title: Annual Report 2002-2003 (HTML - )
  Date: October 2003
  This annual report is the Chief Executive Officer's report to the Minister for Communications, Information Technology and the Arts for NOIE for the 2001-2002 financial year.

• Title: Conceptual analysis of the performance and achievements of TIGERS (HTML - )
  Date: September 2003
  This report builds upon other summative documents developed for the TIGERS Program; in particular the TIGERS Report and the TIGERS Program Evaluation. It does not seek to replicate those reports but rather to provide a conceptual analysis of TIGERS' performance and achievements.

• Title: E-government Benefits Agency Case Studies (HTML - )
  Date: May 2003
  NOIE sponsored development of a number of case studies as part of the 2002 E-government Benefits Study. The case studies sought to capture qualitative and quantitative information on specific programs undertaken by selected Federal government agencies to help understand the lessons learned from the previous phase of the Government Online Strategy.

• Title: E-government Benefits Study (HTML - )
  Date: March 2003
  This E-government Benefits Study charts the progress of this transformation, identifying past and future levels of demand for online services. It reports on the benefits that have already been realised and the potential for future benefits.

• Title: Government Business Hotlines (HTML - )
  Date: April 2003
  This project examines the operations of telephone hotlines operated by Commonwealth Government agencies for business users. "Hotlines" are special telephone numbers that provide access to the services of government agencies, often through call centres.

• Title: Guide to Minimum Website Standards (Version 4) (Redirect - )
  Date: May 2003
  The purpose of this guide is to assist Federal Government departments and agencies implement the Government's minimum website standards.

• Title: Guide to the Australian Government 2003 (Redirect - )
  Date: September 2003
  The Guide to the Australian Government 2003 is the printed guide to the structure, organisations and key people in the Australian Government and is the successor to the Commonwealth Government Directory. It is compiled from information in the Government On-Line Directory and the contents are arranged in accordance with the formal structure of the Australian Government, commencing with the Governor-General; the Commonwealth Parliament, which includes Members of the House of Representatives and Senators; the Courts; and alphabetically arranged Australian Government portfolios.

• Title: Interoperability Technical Framework for the Commonwealth Government (HTML - )
  Date: August 2003
  The framework has been developed by the NOIE and a reference group of senior technical architects drawn from key government agencies. It responds to developments in the Information and Communications Technology (ICT) industry driving business and government in the direction of interoperability and interconnectedness.

• Title: The TIGERS Report (HTML - )
  Date: September 2003
  This report documents key learnings about service integration, cross jurisdictional delivery and modern innovation that arose from the Trials in Integrated Government Electronic Regional Services (TIGERS) Program.

• Title: Transforming Government - Achievements in E-government (HTML - )
  Date: June 2003
  This publication reviews particularly successful and innovative uses of new technologies by the Commonwealth government and highlights how this has transformed the way in which government transacts with customers, provides information, and organises its internal processes.