The Australian Government Information Management Office Archive

Government Online Seminar

Maximising the opportunities of online service delivery

Venue

Telstra Theatre, Australian War Memorial, ACT
Wednesday 13 June 2001

Program

The information contained in the presentations given at this e-government event was correct at the time of the event.  You may need to check with the relevant agency as to whether the information is still current.

Commonwealth departments and agencies have made a wide range of information and services available on their websites. As well as providing static information and simple services online, a number of agencies are bringing more complex, transactional services online. This seminar featured the experiences of a selection of agencies in bringing these types of services online. The business decisions behind these projects, how various implementation issues were addressed, and lessons learnt were discussed. Speakers shared  tips and insights into the way in which the benefits of these types of projects can be maximised.

Presentations:

• Development of the Antarctic Research Application System, Australian Antarctic Division;
• Electronic filing system and the virtual courtroom-aspects of the Federal Court's eCourt Strategy;
• Lodgment of electronic claims for payments and tax invoices at the Office of Hearing Services;
• Online registrations and payment process: progress report, Public Service and Merit Protection Commission; and
• Development and integration of the Defence Automated Travel System, Department of Defence.