The Australian Government Information Management Office Archive

E-government Benefits: study findings and case studies

Half Day Seminar

About this Seminar

Launched in April 2003, the E-government Benefits Study findings and case studies provide information on how we can measure the benefits of and demand for e-government.

Providing sound assessments of demand and value propositions is a difficult task. Yet increasingly, these assessments are critical to ensuring the effectiveness of Internet-delivered government programs. Pioneering a way forward, NOIE has developed more consistent methodologies to assist agencies in assessing potential demand for and benefits of internet-delivered services.

This seminar outlined the key findings and the Demand and Value Assessment Methodology developed from the E-government Benefits Study, and provided an insight into a number of important e-government benefits case studies.

Seminar Location and Timing

Telstra Theatre at the Australian War Memorial, Canberra
Thursday 22 May 2003

Seminar Program

Introduction
Robyn Fleming, General Manager, Information Framework, NOIE

Overview and Context
John Grant, Chief General Manager, Government Services and Information Environment, NOIE

Report Findings
Stephen Allen, Manager, Strategic Directions and Analysis, NOIE

The Development of e-tax
Kathy Dennis-Carter, Assistant Commissioner, Public Assistance, Personal Tax, Australian Taxation Office

Australian JobSearch - Smart Technology, Smarter Business Strategies
Bill Traynor, Assistant Secretary, Employment Exchange Branch, Department of Employment and Workplace Relations

eCourt Strategy - Access, Technology and Justice
John McDonough, Director, Court Services, West Australian Federal Court of Australia

Assessment Tools for Agencies: Identifying Demand and Value
Jacqui Begbie, Strategic Directions and Analysis, NOIE

Closing
Robyn Fleming, General Manager, Information Framework, NOIE

Contact details

email: seminars@finance.gov.au