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Better Practice Examples
Citizen Engagement
More closely engaging citizens in democratic government
Overview
The proliferation of information technology has provided an opportunity for governments to engage their citizens in a more direct manner.
Engagement with the public occurs continually. The public interacts every day with the government on a range of issues for a range of reasons.
The OECD released a policy brief in March 2003 on Engaging Citizens Online which suggests principles for better engagement online.
To assist agencies AGIMO released Principles for ICT-enabled Citizen Engagement in 2007.
Examples of Better Practice
- 'Your Voice in Europe' is the European Commission's 'single access point' to a wide variety of consultations, discussions and other tools which enable you to play an active role in the European policy-making process.
- The Hansard Society's E-Democracy programme seeks to develop innovative ways of using new interactive technologies to reconnect Parliament with citizens and encourage participation in the democratic process.
- Bowling Together - Online citizen engagement in policy deliberation links to an electronic copy of Stephen Coleman's and John Goetze's well-regarded book.
Nominate a better practice example/provide comments this page
Do you know of an example of better practice? If you wish to provide us with feedback or nominate an example, please forward the details to the Better Practice Team.
Contact details
Contact the AGIMO Better Practice Team with your comments or contributions.
